Learn how to block annoying pop-up ads on your iPhone, iPad, iPod touch, or Mac. Pop-ups can be ads, notices, offers, or other alerts that open over or under your browser window, in another tab, or in your current window.
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Pop-ups can be ads, notices, offers, or other alerts that open over or under your browser window, in another tab, or in your current window. Some pop-ups use phishing tactics—like warnings or prizes—to trick you into believing they’re from Apple or another trusted company, so you’ll share personal or financial information. Others might claim to offer free downloads, software updates, or plugins, to try to trick you into installing unwanted software.
Unless you’re confident of an ad’s legitimacy, you should avoid interacting with pop-ups or webpages that seem to take over your screen. Here are additional tips that can help you manage pop-ups and other unwanted interruptions.
Check and update your software
Always make sure you install the latest software updates for all your Apple products. Many software releases have important security updates and may include improvements that help control pop-ups.
The safest place to download apps for your Mac is the Mac App Store. If you need third-party software for your Mac, and it isn’t available in the App Store, get it directly from the developer or another reliable source, rather than through an ad or link.
Check Safari settings and security preferences
Make sure Safari security settings are turned on, particularly Block Pop-ups and Fraudulent Website Warning.
On your iPhone, iPad, or iPod touch, go to Settings > Safari and turn on Block Pop-ups and Fraudulent Website Warning.
On your Mac you can find these same options in the Security tab of Safari preferences. You can also click the Extensions tab in Safari preferences to check if you have any extensions installed that you prefer to turn off.
Pop-ups and ads in Safari
If you see an annoying pop-up in Safari, you can go to the Search field and enter a new URL or search term to browse to a new site. If you don’t see the Search field on your iPhone, iPad, or iPod touch, tap the top of the screen to make it appear.
Some popups and ads have fake buttons that resemble the close button, so use caution if you try to close a pop-up or ad. If you're unsure, avoid interacting with the popup or ad and close the Safari window or tab.
If you might have installed adware or other unwanted software on your Mac
If you see pop-ups on your Mac that just won’t go away, you might have inadvertently downloaded and installed adware (advertising-supported software) or other unwanted software. Certain third-party download sites might include programs that you don’t want with the software that you install.
If you think that you might have malware or adware on your Mac, update to the latest version of macOS. If your Mac is already running the latest version, restart it. macOS includes a built-in tool that removes known malware when you restart your Mac.
Check your Applications folder to see if you have any apps that you didn’t expect and uninstall them. If you continue to see advertising or other unwanted programs on your Mac, contact Apple.
This document explains all of the settings available in Mozilla Firefox for controlling pop-ups.
Table of Contents
- 3Pop-ups not being blocked
Pop-up windows, or pop-ups, are windows that appear automatically without your permission. They vary in size but usually don't cover the whole screen. Some pop-ups open on top of the current Firefox window, while others appear underneath Firefox (pop-unders).
Firefox allows you to control both pop-ups and pop-unders in Firefox OptionsPreferences. Pop-up blocking is turned on by default, so you don't have to worry about enabling it to prevent pop-ups from appearing in Firefox.
When blocking a pop-up, Firefox displays an information bar (if it hasn’t been previously dismissed – see below), as well as an icon in the address bar.
When you click either the button in the info bar or the icon in the address bar, a menu is displayed with the following choices:
- Allow/Block pop-ups for this site
- Edit Pop-up Blocker OptionsPreferences…
- Don't show this message when pop-ups are blocked
- (show the blocked pop-up)
To access the pop-up blocker settings:
- Click the menu button and select ..
- Select the Privacy & Security panel.
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- Under the Permissions section, uncheck the box next to Block pop-up windows to disable the pop-up blocker altogether.
- A click on opens a dialog box with a list of sites that you want to allow to display pop-ups.
- The dialog box offers you the following choices:
- Allow: Click this to add a website to the exceptions list.
- Remove Website: Click this to remove a website from the exceptions list.
- Remove All Websites: Click this to remove all of the websites in the exceptions list.
Is the pop-up coming from Firefox?
The pop-up may not actually be coming from Firefox. You can determine where the pop-up is coming from by the appearance of the window.
- If you see the address bar with the Site Info buttonthe Tracking Protection button and the Site Identity button (a shield and a padlock) in the pop-up window, the pop-up is coming from Firefox.
- If you don't see the buttonthese buttons, you may have malware on your computer that causes the pop-ups. For help, see Troubleshoot Firefox issues caused by malware.
Is the pop-up blocker on and enabled for this site?
- Click the menu button and select ..
- Select the Privacy & Security panel and go to the Permissions section.
- Make sure the Block pop-up windows checkbox is checked.
- To the right of Block pop-up windows, click the button. A dialog box will open with a list of sites that are allowed to show pop-ups.
- If the site that's opening pop-ups is listed here, select it and press .
- Click on to update your changes.
- Close the about:preferences page. Any changes you've made will automatically be saved.
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Is the pop-up shown after a mouse click or a key press?
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Certain events, such as clicking or pressing a key, can spawn pop-ups regardless of if the pop-up blocker is on. This is intentional, so that Firefox doesn't block pop-ups that websites need to work.
Is it a true pop-up window?
How To Turn Off Pop-up Blocker In Chrome
Sometimes ads are designed to look like windows, but really aren't. Firefox's pop-up blocker can't stop these ads.
How To Turn Off Pop-up Blocker Google Chrome
Mozilla surveys
When you visit a Mozilla website, sometimes you'll see a pop-up asking you to participate in a survey. The only third-party that Mozilla ever uses for surveys is SurveyGizmo, which has been vetted by our legal and privacy teams. The Firefox pop-up blocker doesn't block these pop-ups.